How To Understand the Emotions and Motivation of Others

ESD Clinic 2023

About Session How To Understand the Emotions and Motivation of Others Paul Hartnady, Owner, Profitlab 20 Oct 2023 08h30 – 09h30 Emotional Intelligence: ESD practitioners should have emotional intelligence to understand the emotions and motivations of others. They should be able to empathize with stakeholders and respond in a way that builds trust and mutual […]

How To Build and Manage Stakeholder Relationships

ESD Clinic 2023

About Session How To Build and Manage Stakeholder Relationships Lorna Ernst, Lorna Ernst Consulting 18 August 2023 08h30 – 09h30 Relationship Building: ESD practitioners should be able to build and maintain relationships with suppliers, customers, and partners. They should understand the needs and expectations of these stakeholders and work to meet them. Register now

How To Manage Conflict and Objections

ESD Clinic 2023

About Session How To Manage Conflict and Objections Paul Hartnady, Owner, Profitlab 21 July 2023 08h30 – 09h30 Conflict Resolution: Conflict can arise between SMEs and their suppliers, customers, and partners. ESD practitioners should have the skills to manage conflict in a constructive way and find mutually beneficial solutions. Register now